Your site, always up to date and in safe hands.
Ongoing updates, security patches, daily backups, and a local expert to call when something needs fixing — so you can focus on running your business.
What is covered
Your site looked after, around the clock.
Proactive monitoring, regular updates, daily backups, and a local expert who knows your site inside out.
Uptime Monitoring
24/7 automated monitoring alerts me the moment your site goes down — most issues are resolved before you or your customers notice anything at all.
Security Patches
Proactive vulnerability scanning with patches applied as soon as they are available — not waiting until the next monthly update cycle.
Server Upgrades
PHP, Nginx, and database versions kept current — so your site runs on a modern, supported stack rather than ageing infrastructure.
CMS Updates
Your CMS and all dependencies updated monthly — tested in staging first, then deployed without disruption to your live site.
Platforms I maintain and support.
Whether your site runs on WordPress, Statamic, or a custom stack — I keep it updated, secure, and running smoothly.
CMS Platforms
Monitoring & Backups
Hosting & Infrastructure
What you get
The results you can expect.
Every engagement is different, but these are the outcomes my clients consistently walk away with.
- Peace of mind — your site is being looked after by someone who knows it
- No security incidents from out-of-date software
- Fast resolution when something breaks or needs changing
- A clear record of all work done on your site
- Direct access to your developer, not a support ticket system
Website Maintenance
Ongoing website care for Tasmanian businesses.
Updates, backups, security, and a local expert available when something needs attention.
A website isn't a set-and-forget asset. CMS updates, plugin security patches, SSL renewals, and hosting performance all require ongoing attention — and when something goes wrong, a slow response can mean hours of downtime and lost business. Most Tasmanian small business owners don't have the time or technical knowledge to handle this themselves, and they shouldn't have to.
My maintenance plans cover everything needed to keep your site secure, current, and performing well: monthly CMS and plugin updates, daily offsite backups, uptime monitoring, and a priority support channel for anything that needs attention. For businesses on a maintenance plan, you're not waiting in a general queue — you're dealt with first.
What's included in a maintenance plan
Every plan includes the core technical maintenance tasks, plus quarterly performance reviews covering load speed, Core Web Vitals, and any errors showing in Search Console. If I spot something worth addressing between reviews, I'll flag it proactively rather than waiting for you to notice. For businesses that want content updates included, higher-tier plans cover a set number of content changes each month at no additional cost.
Maintenance plans are available as a standalone service or included with any website design package. If you already have a site built by someone else and want a local expert looking after it, get in touch — I'm happy to take over from wherever things are at.
Not starting from scratch?
Already have a website?
Whether it's a few years old or just not performing the way you'd like, I can step in and help — no need to start over.
Get in touchBug fixes
Something broken or not behaving as expected? I'll diagnose and fix it fast.
New pages & features
Need a booking form, new service page, or custom functionality added?
Performance improvements
Slow load times and poor PageSpeed scores cost you leads. I'll fix both.
Redesigns & refreshes
Your site works but looks dated. A refresh can make a significant difference.
CMS migrations
Moving from WordPress, Wix, or Squarespace to something better? I handle it.
Ongoing support
Regular updates, content changes, and peace of mind that someone's got your back.
What I do
Everything your business needs online — in one place.
From brand-new websites to ongoing digital support, all handled locally from Burnie.
View all services →Website Design
Custom-designed, on-brand websites built to convert visitors into enquiries.
Development
Fast, standards-compliant code. Mobile-first and performance-driven from day one.
Performance
PageSpeed 100, Core Web Vitals optimised, and full technical audits — no hidden issues, no slow pages.
SEO
Local SEO, keyword research, Google Business Profile, and on-page optimisation for Tasmanian businesses.
E-commerce
Online stores built to sell. Products, checkout, payments — all end-to-end.
Analytics
Know what's working. GA4, Search Console & Google Business Profile, set up right.
Maintenance
Ongoing updates, security, backups and a local expert to call when something needs fixing.
Managed Hosting
Australian servers, daily backups, SSL, domain management, and 24/7 monitoring — all handled for you.
Not sure?
Not sure what you need? Get in touch and I'll point you in the right direction — no obligation.
Maintenance FAQ
Common questions,
straight answers.
Don't see what you're looking for? Send me a message and I'll get back to you personally — usually within a few hours.
What happens if my site goes down?
I receive an immediate alert and begin investigating. For maintenance plan clients, I aim to resolve the issue within two hours — and for common hosting problems, usually much faster. You will not be left wondering what is happening or waiting in a support queue.
What are offsite backups and why do they matter?
Your site files and database are backed up daily and stored in a separate location from your hosting server. If the server fails or the site is compromised, I can restore from a clean backup quickly — without losing more than 24 hours of data at most.
I have a site built by someone else — can you maintain it?
Yes. I take over maintenance of sites built on Statamic, WordPress, and other common platforms. I start with an audit to understand the setup, document what I need to know, and take care of it from there. You do not need to stay with your original developer.
Can I request content changes as part of my plan?
Yes. Depending on the plan, a set number of content changes are included each month — text edits, image swaps, new pages, and similar tasks. Minor changes are typically handled within one business day.
How often are CMS and plugin updates applied?
CMS and plugin updates are applied monthly, after being tested in a staging environment first. Security patches are applied as soon as they are available — regardless of the regular monthly schedule.
Do I need a maintenance plan if my site was just built?
For CMS-powered sites, yes. WordPress especially requires regular security updates — an unpatched site can be compromised within weeks of a vulnerability being disclosed. Even a brand-new site benefits from monitoring and daily backups from day one.
Get in touch
Ready to get started?
Fill out the form and I'll get back to you within 24 hours — usually much sooner.
Let's talk about your project.
Ready to get started? I'd love to hear about your business and what you're looking to achieve online.